HOW CAN I CONTACT YOU?
You can email us at email@example.com
WHAT SIZE SHOULD I ORDER?
Email firstname.lastname@example.org so we can help you personally find your best fit! We have also created a sizing guide, which can be seen here.
WHAT PAYMENT METHODS DOES BRADLEY JAVIER ACCEPT?
Currently we accept Credit Card Payments and Paypal. If you would like to arrange payment via another method, we are happy to try and assist your request!
Please contact us directly at email@example.com to arrange this.
IS IT SAFE TO PURCHASE ONLINE FROM THE EBOUTIQUE?
Absolutely! Bradley Javier does not store any credit card details nor do we share your personal information with any third party.
However, if you are still concerned with placing your order, please contact firstname.lastname@example.org and we will contact you regarding an alternative method to place your order!
HOW CAN I CHANGE OR CANCEL MY ORDER?
If you need to make any changes to your order, please contact us at email@example.com before 12pm EST. We will not be able to make any changes beyond that period.
WHEN WILL MY ORDER ARRIVE?We generally deliver all orders in 3-5 working days
There may be the occasional delay due to Customs Clearance processes which are out of our control
Bradley Javier uses USPS for all orders.
HOW CAN I TRACK MY ORDER?
When your order is shipped, we send you an email containing a tracking number. If you did not receive this email, please email firstname.lastname@example.org
WHAT IS A PRE-ORDER ITEM? CAN I CANCEL MY PRE-ORDER?
A Pre-order item is one that you order before we have it in our inventory. You may cancel up until the time your order has been processed. To cancel, you may e-mail us at email@example.com.
I ORDERED AN AVAILABLE SET WITH A PRE-ORDER, WILL THEY SHIP SEPARATELY?
We will ship your order once all items are available. If you wish to receive your available item before the pre-ordered one, please e-mail us at firstname.lastname@example.org.
WILL I HAVE TO PAY ANY DUTIES AND TAXES ON TOP OF MY ORDER?You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that Bradley Javier does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.
Since these fees are not computed nor applied to orders by Bradley Javier, please contact your local customs office to find out more information if you are unsure of the charges.